Research Navigator Information Site
Research Navigator Updates
OSR and MCIT are committed to keeping you updated on the progress and improvements we’re making to the Research Navigator administration system. To help accomplish this, we will release periodic Research Navigator updates on the latest developments, resources, and support options available to you. Below are the latest updates.
Important Links and Contact Information
- Service Catalog: http://servicecatalog.nyumc.org (select “Report a Problem” and then “Report a Research Navigator Problem”)
- Phone: 212-263-6868
IRB Office: 212-263-4110
Please note that RNAV-SUPPORT@nyumc.org should only be used to submit Bulk Import spreadsheets—general support requests and inquiries should be directed to the Help Desk.
Study Staff Corrections
We have been using your submitted “Bulk Import” spreadsheets of study staff members (PIs, coordinators, etc.) to update information imported from the retired InfoEd system. If you have not yet submitted a Bulk Import spreadsheet, please complete the spreadsheet and send to RNAV-SUPPORT@nyumc.org. Learn more…
Training and Help with Research Navigator
OSR offers individual help for those who have questions after completing all of the required online training. Contact us if you have hit a snag in the Research Navigator system. Learn more…
If you’re having trouble accessing your studies in Research Navigator, there are a few easy steps for you to trouble shoot this problem. Learn more…
Your First IRB Submission Modification or Continuation
IRB staff are standing by to support you as you manage your first study submission modification (a.k.a. amendment) or study continuation. Learn more…